End User License Agreement (EULA)
IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY OR CRISIS, CALL 911 OR YOUR LOCAL EMERGENCY NUMBER IMMEDIATELY. THIS APPLICATION DOES NOT PROVIDE EMERGENCY MEDICAL SERVICES.
This Terms of Use also known as End User License Agreement ("EULA") governs your access to and use of the mobile or web-based application and all related services provided by Sync AI Technologies Inc., a Delaware corporation ("Sync," "we," "us," or "our"), including access to those services through third-party AI assistants you connect to Sync.
Please review this EULA carefully before using the application or services. By clicking “Accept,” “I Agree,” or a similar confirmation, or by accessing or using the application, you indicate that you have read and agreed to this EULA. Acceptance may also occur through use of the application or creation of an account. If you do not agree, you must not use the application.
IMPORTANT NOTICE: SECTION 12 REQUIRES RESOLUTION OF DISPUTES THROUGH INDIVIDUAL ARBITRATION. BY ACCEPTING THIS EULA, YOU AND SYNC EACH WAIVE RIGHTS TO A TRIAL BY JURY OR TO PARTICIPATE IN CLASS ACTIONS.
Warranty disclaimers and liability limitations appear in Sections 9 and 10.
Definitions:
“Application” means the Sync mobile and/or web-based application provided by us for delivery of services, and includes the MCP Server.
“Connected AI Client” means a third-party AI assistant or agent platform (for example, Claude by Anthropic or ChatGPT by OpenAI) that a User has authorized to access the Services on that User’s behalf through the MCP Server.
“Content” refers to any materials, data, recommendations, or other information provided via the application or services, as well as feedback, comments, or submissions from users.
“Feedback” includes any suggestions, concepts, questions, or recommendations that you share with Sync.
“MCP Server” means Sync’s Model Context Protocol server and related interfaces that allow a Connected AI Client to access the Services.
“Profile Content” means the parts of a User’s matchmaking profile that Sync shows to other Users, including photographs, first name, age, general location, biography, prompts, compatibility information such as SoulScore results, and any other profile fields shown to other Users in the Application.
“Services” means all services made available through the application, including features powered by artificial intelligence and related tools, whether accessed in the Application or through a Connected AI Client.
“Subscription Term” means the time period for which you subscribe to the services, as agreed at purchase.
“User” or “you” refers to the individual accessing or using the application or services.
Updates: Sync may revise this EULA from time to time. Updates will be posted within the application or otherwise communicated. Your continued use after such updates constitutes acceptance. The date at the end of this EULA reflects the last update.
Electronic Communication: You consent to receive messages from Sync through in-app notifications, email, SMS, or other channels. You are responsible for any carrier charges. Certain device permissions may be required for the application to operate properly. Use on jailbroken or otherwise modified devices may impair functionality and constitutes a breach of this EULA.
Privacy: To provide services, Sync may collect and process information you provide or that is necessary for operation, including identifiers and usage data. If you opt in, your interaction data may be used to improve AI models. Details are described in our Privacy Policy.
AI Transparency: By using the Services, you acknowledge and consent that your interactions (including text, audio, and metadata) may be reviewed and used to improve Sync’s AI systems in de-identified or aggregated form.
Display of Your Profile Through Connected AI Clients: Sync shows your Profile Content to other Users as part of matchmaking. By creating a profile, you consent to Sync displaying your Profile Content, including your photographs, to other Users both in the Application and in Connected AI Clients those Users have authorized. For example, when Sync presents you as a potential match to a User who uses Sync through Claude, your photos and profile may appear inside Claude just as they would appear in the Sync app. Sync applies the same visibility rules in Connected AI Clients as in the Application, and shows your Profile Content only to Users who could see it in the Application. To display it, Sync transmits your Profile Content to the provider of the viewing User’s Connected AI Client, which processes it under its own terms and privacy policy. You may withdraw this consent at any time in your account settings or by emailing support@talktosync.com. Withdrawal stops future display through Connected AI Clients and may reduce the number of Users who see you; it does not remove Profile Content already shown in another User’s conversation history with their Connected AI Client.
Connecting Your Own AI Client: You may choose to use the Services through a Connected AI Client. When you authorize a connection, you direct Sync to share with that Connected AI Client the information needed to provide the Services you request there, which may include your conversations with Sync, your SoulPrint insights, your matches, and other Users’ Profile Content. Your use of a Connected AI Client is governed by its provider’s terms and privacy policy, and Sync does not control how that provider stores or uses information. You may revoke a connection at any time in your account settings or in the Connected AI Client.
Age Eligibility: The Application and Services are intended only for individuals who are at least 18 years old. You may not access, register for, or use the Application or Services if you are under 18. By creating an account or using the Services, you represent and warrant that you are at least 18 years old. Sync may suspend or terminate accounts and may request reasonable age-verification information if it believes that a user may be under 18.
Representations: By using the application, you represent that:
1. You are legally able to agree to this EULA and are at least 18 years old.
2. You will comply with applicable law and not use the services for unlawful or harmful purposes.
3. You will not misrepresent emergencies or misuse the services.
4. You will access the services using appropriate devices and connections.
5. You will not use automated tools, scrapers, or similar software to extract data, other than a Connected AI Client used through the MCP Server in accordance with this EULA.
6. You will not introduce malware, attempt denial of service attacks, or breach security.
7. You will not sell, resell, or commercially exploit the services without authorization.
Acknowledgements: You understand that:
· Sync is not a therapy or healthcare provider and does not deliver therapy or medical advice. Our services are for informational and self-help purposes only.
· You may incur charges from your network provider for use of the application.
· Fees paid for services are not reimbursable by insurance or government programs.
· Services may be limited by geography and may not be available everywhere.
· Connected AI Clients may have their own fees, usage limits and availability, which Sync does not control.
You may be required to create an account to access certain services. You agree to provide accurate information and keep it updated. You agree to not use anyone else’s username or password or permit others to use yours to log into any user account on the application. You are responsible for safeguarding your login credentials and all activity under your account. Sync may use additional security measures. If you connect a Connected AI Client, you are responsible for securing your account with that client and for all activity carried out through your authorized connection, including actions the Connected AI Client takes on your behalf.
Ownership: Sync owns all rights to the application, services, and related content, including intellectual property. You may not copy, modify, reverse engineer, or exploit the services or content without permission.
License: Subject to your compliance with this EULA, Sync grants you a limited, revocable, non-exclusive, non-transferable license to use the application and services, including through a Connected AI Client, during the subscription term for personal, non-commercial purposes.
Any information you provide constitutes “User Information.” You retain ownership of your User Information but grant Sync a worldwide, royalty-free license to use, process, and display it solely for operating and improving services, including displaying your Profile Content to other Users in the Application and in Connected AI Clients. You agree that the license you grant are perpetual, sublicensable, and irrevocable; provided that when you delete your user account, we will stop displaying your User Information, including through Connected AI Clients, but you understand and agree that some User Information may not be completely removed and copies of your User Information may continue to exist in Sync’s records and on the application or services, and that Profile Content already shown in a Connected AI Client may remain in that client’s conversation history under its provider’s retention policies. To the maximum extent permitted by law, Sync is not responsible or liable for the removal or deletion of (or the failure to remove or delete) any of your User Information.
Sync may, but is not obligated to, review your User Information and may delete or remove your User Information (without notice) from any of the Services in its sole discretion. Removal of any of your User Information from the Services (by you or Sync) does not impact any rights you granted in your User Information under the terms of this EULA.
Acceptable Use Policy and Community Standards: This Section constitutes Sync’s Acceptable Use Policy. It applies to all use of the Application and Services, including profiles, photographs, biographies, prompts, voice interactions, messages, links, uploaded materials, communications with other users, and use of the Services through a Connected AI Client.
You may not use, attempt to use, or assist another person in using the Application or Services to engage in, promote, encourage, facilitate, aid, or abet any of the following:
01. Underage use. Creating or maintaining an account while under 18, misrepresenting your age, assisting a minor in accessing the Services, or using the Services to contact, groom, solicit, or exploit a minor.
02. Illegal or harmful activity. Engaging in, arranging, promoting, or facilitating conduct that violates applicable law or that threatens the safety, rights, or property of another person.
03. Sexually explicit content or conduct. Posting, transmitting, or displaying pornography, nudity, sexually explicit profile content, sexually explicit solicitations, or other content primarily intended to facilitate commercial sexual activity. Sync may permit limited discussion of sexual health, relationships, or intimacy when appropriate to the intended use of the Services and otherwise consistent with this Policy.
04. Child sexual abuse or exploitation. Creating, possessing, requesting, sharing, advertising, or facilitating child sexual abuse material; sexualizing minors; grooming or soliciting minors; sextortion involving minors; or otherwise exploiting or attempting to exploit a minor.
05. Sexual violence and non-consensual content. Threatening, depicting, promoting, glorifying, arranging, or facilitating rape, sexual assault, sexual violence, forced sexual activity, or any sexual activity involving a person who has not freely consented. You may not create, share, or threaten to share non-consensual intimate images, recordings, manipulated media, or sexual deepfakes.
06. Human trafficking and sexual exploitation. Recruiting, transporting, transferring, harboring, obtaining, advertising, soliciting, or otherwise facilitating the trafficking or exploitation of any person, including forced labor, human trafficking, sex trafficking, commercial sexual exploitation, or any activity involving force, fraud, coercion, or abuse of vulnerability.
07. Abuse, violence, and coercion. Threatening, stalking, harassing, intimidating, blackmailing, coercing, exploiting, or abusing another person, or encouraging, assisting, coordinating, aiding, or abetting another person in committing abuse, violence, or exploitation.
08. Fraud, scams, and deceptive conduct. Defrauding or attempting to defraud another person; operating romance, investment, cryptocurrency, employment, emergency, impersonation, or advance-fee scams; phishing; using false identities or materially misleading information; soliciting money under false pretenses; or directing users to fraudulent websites, payment methods, or services.
09. Hate, discrimination, and harassment. Posting or communicating content that unlawfully discriminates against, degrades, threatens, or incites hatred or violence against another person or group, or repeatedly contacting another user after being asked to stop.
10. Impersonation and misrepresentation. Impersonating another person or organization; falsely claiming an affiliation, identity, qualification, or relationship; using another person’s photographs without authorization; or creating an account for deceptive purposes.
11. Platform manipulation and security abuse. Using bots, scripts, scrapers, or automated systems without authorization; collecting information about users without permission; distributing malware; circumventing safety controls; interfering with the Services; or attempting unauthorized access to an account, system, or network.
12. Unauthorized commercial activity. Advertising, soliciting, selling, or promoting products or services without Sync’s authorization, including unsolicited fundraising or repeatedly requesting money, gifts, or financial assistance from users.
13. Misuse of other Users’ profiles through AI clients. Using a Connected AI Client or the MCP Server to copy, download, store, compile, forward, publish, or share another User’s Profile Content outside the Services; to run facial recognition on it or otherwise identify a User beyond what Sync shows; to use it to train or fine-tune AI models; or to send automated or bulk requests that enumerate, profile, or scrape other Users.
Sync may investigate suspected violations and may remove content, restrict functionality, suspend or permanently terminate accounts, preserve relevant information, and report conduct to law enforcement, regulatory bodies, or child-protection organizations where required or permitted by law.
Users may report suspected violations through the reporting tools available within the Application or by emailing support@talktosync.com. Reports involving an immediate threat to someone’s safety should also be reported to local emergency services.
Fees: Subscription fees apply as listed in the application. Fees are non-refundable except as required by law. We may adjust fees with notice based on usage or added features.
Payments: You authorize Sync or its payment processors to charge your selected payment method. Payment processor terms also apply. Your access to or ability to use the Application or Services may be suspended, or you may incur additional charges from the payment processor if your billing contact information is incorrect or not updated in our records. Sync is not responsible for any damages arising out of (i) any account suspensions resulting from your incorrect billing contact information, or (ii) any errors or omissions by the payment processor or by your credit card issuer.
Automatic Renewal: Subscriptions renew automatically unless canceled before the end of the current term. You can cancel anytime via application settings or by contacting support@talktosync.com.
This EULA remains effective until terminated. Sync may suspend or discontinue access at any time for violations or other reasons. Sync may, at its sole discretion, at any time without prior notice to you: (1) change, restrict, suspend or terminate your access to the application, the services, or any portion of thereof; (2) discontinue the application, the services, or any portion thereof; (3) set usage limits related to your use of the application or services; (4) add, remove or modify any services or functionality that are available through the application or services; or (5) disable access through the MCP Server, or block any Connected AI Client, in whole or in part. If services are discontinued in your jurisdiction before your subscription ends, you may receive a prorated refund. You may terminate by uninstalling the application, though fees paid are non-refundable.
Sync will provide the Application and the Services using a commercially reasonable level of skill and care, will use commercially reasonable efforts to correct any non-compliant Services or Content and will use commercially reasonable efforts to maintain the security and privacy of your information.
HOWEVER, OTHER THAN AS EXPRESSLY LISTED IN THIS EULA, YOU HEREBY EXPRESSLY AGREE THAT YOUR USE OF THE APPLICATION AND SERVICES IS AT YOUR SOLE RISK. YOU ACKNOWLEDGE AND AGREE THAT THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. SYNC AND ITS EMPLOYEES, AND AGENTS (COLLECTIVELY “RELATED PERSONS”) MAKE NO REPRESENTATIONS OR WARRANTIES AND EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES INCLUDING, BUT NOT LIMITED TO, ANY REPRESENTATIONS OR WARRANTIES WITH RESPECT TO MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, NONINFRINGEMENT, TITLE, AVAILABILITY, SECURITY, OPERABILITY, CONDITION, VALUE, ACCURACY OF DATA, FREEDOM FROM VIRUSES OR MALWARE, COMPLETENESS, TIMELINESS, FUNCTIONALITY, RELIABILITY, SEQUENCING OR SPEED OF DELIVERY OR SYSTEM INTEGRATION. WE MAKE NO WARRANTIES OR REPRESENTATIONS THAT YOUR USE OF THE SERVICES WILL NOT INFRINGE THE RIGHTS OF THIRD PARTIES.
SYNC DOES NOT PROVIDE ANY MEDICAL ADVICE, RECOMMENDATIONS OR DIAGNOSES. WE RECOMMEND THAT YOU SEEK ALL NECESSARY MEDICAL ADVICE, RECOMMENDATIONS AND DIAGNOSES FROM YOUR HEALTHCARE PROVIDER. WE DO NOT PROVIDE OR REPRESENT THAT WE PROVIDE ANY MEDICAL SERVICE, AND WE ARE NOT A PARTY TO ANY CONTRACT FOR THE PROVISION OR RECEIPT OF ANY MEDICAL SERVICE. FURTHER, WE DO NOT REPRESENT OR WARRANT THAT YOUR USE OF THE APPLICATION OR SERVICES WILL RESULT IN THE DIAGNOSIS, DETECTION, CURE OR PREVENTION OF ANY PSYCHOLOGICAL, WELLBEING, MENTAL OR OTHER MEDICAL DISORDER OR ILLNESS. PLEASE NOTE THAT WHILE WE MAY MONITOR PERSONAL INFORMATION ENTERED INTO OR GENERATED VIA THE APPLICATION FROM TIME TO TIME, WE DO NOT REVIEW ALL SUCH INFORMATION AND DO NOT REPRESENT THAT WE OR THE APPLICATION OR SERVICES WILL DETECT ALL OR ANY SPECIFIC PSYCHOLOGICAL, MENTAL OR OTHER MEDICAL DISORDER OR ILLNESS OR ANY SPECIFIC WELLBEING ISSUES OR THAT WE WILL TAKE ANY SPECIFIC ACTION IF ANY SUCH MATTERS ARE DETECTED. YOU AGREE THAT YOU WILL NOT BRING ANY CLAIMS AGAINST US CONCERNING ANY FAILURE BY US OR THE APPLICATION TO DETECT OR TAKE ANY ACTION IN CONNECTION WITH ANY APPARENT MOOD, EMOTIONAL STATE, WELLBEING OR OTHER ISSUES OR ANY SPECIFIC PSYCHOLOGICAL, MENTAL OR OTHER MEDICAL DISORDER CONCERNING ANY PERSON. DO NOT IGNORE OR DELAY OBTAINING PROFESSIONAL COUNSELING OR MEDICAL ADVICE BECAUSE OF ANY INFORMATION PROVIDED TO YOU THROUGH THE SERVICES. NOTHING STATED, POSTED, OR MADE AVAILABLE THROUGH THE SERVICES IS INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICINE OR THE PROVISION OF MEDICAL CARE.
YOU UNDERSTAND AND AGREE THAT ANY OUTPUT OR OTHER INFORMATION OBTAINED THROUGH USE OF SYNC, SIMILAR TO USE OF OTHER AI TOOLS, IS SUSCEPTIBLE TO INACCURACIES AND INCOMPLETENESS, INCLUDING HALLUCINATIONS IN SOME INSTANCES. THIS INCLUDES OUTPUT PRESENTED TO YOU BY A CONNECTED AI CLIENT, WHICH MAY SUMMARIZE, REPHRASE OR ADD TO INFORMATION PROVIDED BY SYNC. YOU MUST NOT RELY ON FACTUAL ASSERTIONS IN OUTPUT FROM SYNC WITHOUT INDEPENDENT FACT-CHECKING, AND YOU MUST NOT RELY ON ANY SUCH AI OUTPUT WITHOUT INDEPENDENT REVIEW OF FUNCTIONALITY AND SUITABILITY FOR YOUR NEEDS.
SYNC IS NOT OBLIGATED TO REPORT, ON BEHALF OF ANY USER OR OTHERS, ANY POTENTIAL ABUSE TO THE AUTHORITIES.
The Services may contain hyperlinks or references to certain other websites (“Linked Sites”). Sync does not control and is not responsible for the content on Linked Sites including any products and services provided therein.
Third-Party Services and Integrations: Certain features rely on third-party APIs (e.g., OpenAI, Apple, Google), and the Services may be accessed through Connected AI Clients operated by third parties (e.g., Anthropic, OpenAI). Sync is not responsible for third-party content, functionality, or their terms of use, or for how the provider of a Connected AI Client stores, displays, or uses information it receives through the MCP Server.
Content made available to you related to the Services and that you use or access using the Services, is provided to you “as-is”, on an informational basis, for your voluntary use. We do not warrant that the Content made available to you is accurate, correct, up-to-date or error-free. This Content is not intended to substitute for the diagnosis, treatment and advice of a professional health-care provider. Any information included in the Content regarding any practices, nutritional supplements or medications is informational and you should consult with your health-care provider prior to use of any such practices, supplements or medications.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER SYNC NOR ITS RELATED PERSONS WILL BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON INFORMATION OBTAINED THROUGH THE SERVICES. IT IS YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS, TIMELINESS, RELIABILITY, OR USEFULNESS OF THE SERVICES. FURTHERMORE, SYNC DOES NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, OR FREE FROM ERROR, DEFECT, LOSS, DELAY IN OPERATION, CORRUPTION, CYBER ATTACK, VIRUSES, INTERFERENCE, HACKING, MALWARE, OR OTHER SECURITY INTRUSION, AND SYNC DISCLAIMS ANY LIABILITY RELATING THERETO.
TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW: (I) IN NO EVENT SHALL SYNC, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS OR CONTRACTORS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, PUNITIVE, INCIDENTAL, OR SPECIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, ANY PERSONAL INJURY, PROPERTY DAMAGE, OR UNAUTHORIZED DISCLOSURE OF YOUR DATA, WHETHER IN ANY ACTION IN WARRANTY, CONTRACT, TORT, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, MALPRACTICE, OR OTHERWISE RESULTING FROM YOUR USE OF THE APPLICATIONS OR SERVICES; AND (II) SYNC’S MAXIMUM AGGREGATE LIABILITY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, IN CONNECTION WITH THIS EULA OR YOUR USE OF THE APPLICATION AND/OR SERVICES WILL NOT EXCEED USD $100.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for damages such as in this section. Accordingly, some of these limitations may not apply to you in their entirety. If you are a resident of a U.S. state that permits the exclusion of these warranties and liabilities, then the limitations in this section specifically do apply to you.
You agree to indemnify, defend, and hold harmless Sync, its agents and employees, and its affiliates against claims, damages, and costs arising from your use of the application, your use of any Connected AI Client in connection with the Services, your User Information, violations of this EULA, or breaches of law.
This EULA is governed by Delaware law. Disputes will be resolved by binding arbitration in New York under JAMS rules. You waive the right to trial by jury or class actions. Injunctive relief may be sought in court for intellectual property or safety matters.
This EULA is the complete agreement between you and Sync. If any provision is unenforceable, the remainder will continue in effect. You may not assign your rights under this agreement. Sync may assign freely. No waiver or delay in enforcement constitutes waiver. Headings are for convenience only.
DMCA and Intellectual Property Complaints: If you believe content infringes your copyright, please contact us at support@talktosync.com with: (1) your contact information; (2) a description of the copyrighted work; (3) the infringing material and its location; and (4) a statement of good faith and accuracy under penalty of perjury.
Survival: The provisions of this EULA relating to limitation of liability, indemnification, arbitration, ownership, and licenses shall survive termination of this agreement.
Our app has zero tolerance for child sexual abuse and exploitation (CSAE).
We strictly prohibit:
· Any form of child sexual abuse material (CSAM)
· Sexual content involving minors
· Grooming or solicitation of minors
· Any attempt to exploit minors in any way
Accounts found violating these rules will be permanently banned and reported to relevant authorities where required.
Users can report inappropriate content or behavior directly within the app.
Reports are reviewed by our moderation team within 24 hours.
For child safety concerns, please contact:
Email: support@talktosync.com
We comply with all applicable child safety laws and cooperate with law enforcement when required.
For questions about this EULA, contact us at:
Sync AI Technologies Inc.
Address: 131 Continental Drive, Suite 305, City of Newark, County of New Castle, Delaware, 19713
Email: support@talktosync.com
End User License Agreement (EULA)
IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY OR CRISIS, CALL 911 OR YOUR LOCAL EMERGENCY NUMBER IMMEDIATELY. THIS APPLICATION DOES NOT PROVIDE EMERGENCY MEDICAL SERVICES.
This Terms of Use also known as End User License Agreement ("EULA") governs your access to and use of the mobile or web-based application and all related services provided by Sync AI Technologies Inc., a Delaware corporation ("Sync," "we," "us," or "our"), including access to those services through third-party AI assistants you connect to Sync.
Please review this EULA carefully before using the application or services. By clicking “Accept,” “I Agree,” or a similar confirmation, or by accessing or using the application, you indicate that you have read and agreed to this EULA. Acceptance may also occur through use of the application or creation of an account. If you do not agree, you must not use the application.
IMPORTANT NOTICE: SECTION 12 REQUIRES RESOLUTION OF DISPUTES THROUGH INDIVIDUAL ARBITRATION. BY ACCEPTING THIS EULA, YOU AND SYNC EACH WAIVE RIGHTS TO A TRIAL BY JURY OR TO PARTICIPATE IN CLASS ACTIONS.
Warranty disclaimers and liability limitations appear in Sections 9 and 10.
Definitions:
“Application” means the Sync mobile and/or web-based application provided by us for delivery of services, and includes the MCP Server.
“Connected AI Client” means a third-party AI assistant or agent platform (for example, Claude by Anthropic or ChatGPT by OpenAI) that a User has authorized to access the Services on that User’s behalf through the MCP Server.
“Content” refers to any materials, data, recommendations, or other information provided via the application or services, as well as feedback, comments, or submissions from users.
“Feedback” includes any suggestions, concepts, questions, or recommendations that you share with Sync.
“MCP Server” means Sync’s Model Context Protocol server and related interfaces that allow a Connected AI Client to access the Services.
“Profile Content” means the parts of a User’s matchmaking profile that Sync shows to other Users, including photographs, first name, age, general location, biography, prompts, compatibility information such as SoulScore results, and any other profile fields shown to other Users in the Application.
“Services” means all services made available through the application, including features powered by artificial intelligence and related tools, whether accessed in the Application or through a Connected AI Client.
“Subscription Term” means the time period for which you subscribe to the services, as agreed at purchase.
“User” or “you” refers to the individual accessing or using the application or services.
Updates: Sync may revise this EULA from time to time. Updates will be posted within the application or otherwise communicated. Your continued use after such updates constitutes acceptance. The date at the end of this EULA reflects the last update.
Electronic Communication: You consent to receive messages from Sync through in-app notifications, email, SMS, or other channels. You are responsible for any carrier charges. Certain device permissions may be required for the application to operate properly. Use on jailbroken or otherwise modified devices may impair functionality and constitutes a breach of this EULA.
Privacy: To provide services, Sync may collect and process information you provide or that is necessary for operation, including identifiers and usage data. If you opt in, your interaction data may be used to improve AI models. Details are described in our Privacy Policy.
AI Transparency: By using the Services, you acknowledge and consent that your interactions (including text, audio, and metadata) may be reviewed and used to improve Sync’s AI systems in de-identified or aggregated form.
Display of Your Profile Through Connected AI Clients: Sync shows your Profile Content to other Users as part of matchmaking. By creating a profile, you consent to Sync displaying your Profile Content, including your photographs, to other Users both in the Application and in Connected AI Clients those Users have authorized. For example, when Sync presents you as a potential match to a User who uses Sync through Claude, your photos and profile may appear inside Claude just as they would appear in the Sync app. Sync applies the same visibility rules in Connected AI Clients as in the Application, and shows your Profile Content only to Users who could see it in the Application. To display it, Sync transmits your Profile Content to the provider of the viewing User’s Connected AI Client, which processes it under its own terms and privacy policy. You may withdraw this consent at any time in your account settings or by emailing support@talktosync.com. Withdrawal stops future display through Connected AI Clients and may reduce the number of Users who see you; it does not remove Profile Content already shown in another User’s conversation history with their Connected AI Client.
Connecting Your Own AI Client: You may choose to use the Services through a Connected AI Client. When you authorize a connection, you direct Sync to share with that Connected AI Client the information needed to provide the Services you request there, which may include your conversations with Sync, your SoulPrint insights, your matches, and other Users’ Profile Content. Your use of a Connected AI Client is governed by its provider’s terms and privacy policy, and Sync does not control how that provider stores or uses information. You may revoke a connection at any time in your account settings or in the Connected AI Client.
Age Eligibility: The Application and Services are intended only for individuals who are at least 18 years old. You may not access, register for, or use the Application or Services if you are under 18. By creating an account or using the Services, you represent and warrant that you are at least 18 years old. Sync may suspend or terminate accounts and may request reasonable age-verification information if it believes that a user may be under 18.
Representations: By using the application, you represent that:
1. You are legally able to agree to this EULA and are at least 18 years old.
2. You will comply with applicable law and not use the services for unlawful or harmful purposes.
3. You will not misrepresent emergencies or misuse the services.
4. You will access the services using appropriate devices and connections.
5. You will not use automated tools, scrapers, or similar software to extract data, other than a Connected AI Client used through the MCP Server in accordance with this EULA.
6. You will not introduce malware, attempt denial of service attacks, or breach security.
7. You will not sell, resell, or commercially exploit the services without authorization.
Acknowledgements: You understand that:
· Sync is not a therapy or healthcare provider and does not deliver therapy or medical advice. Our services are for informational and self-help purposes only.
· You may incur charges from your network provider for use of the application.
· Fees paid for services are not reimbursable by insurance or government programs.
· Services may be limited by geography and may not be available everywhere.
· Connected AI Clients may have their own fees, usage limits and availability, which Sync does not control.
You may be required to create an account to access certain services. You agree to provide accurate information and keep it updated. You agree to not use anyone else’s username or password or permit others to use yours to log into any user account on the application. You are responsible for safeguarding your login credentials and all activity under your account. Sync may use additional security measures. If you connect a Connected AI Client, you are responsible for securing your account with that client and for all activity carried out through your authorized connection, including actions the Connected AI Client takes on your behalf.
Ownership: Sync owns all rights to the application, services, and related content, including intellectual property. You may not copy, modify, reverse engineer, or exploit the services or content without permission.
License: Subject to your compliance with this EULA, Sync grants you a limited, revocable, non-exclusive, non-transferable license to use the application and services, including through a Connected AI Client, during the subscription term for personal, non-commercial purposes.
Any information you provide constitutes “User Information.” You retain ownership of your User Information but grant Sync a worldwide, royalty-free license to use, process, and display it solely for operating and improving services, including displaying your Profile Content to other Users in the Application and in Connected AI Clients. You agree that the license you grant are perpetual, sublicensable, and irrevocable; provided that when you delete your user account, we will stop displaying your User Information, including through Connected AI Clients, but you understand and agree that some User Information may not be completely removed and copies of your User Information may continue to exist in Sync’s records and on the application or services, and that Profile Content already shown in a Connected AI Client may remain in that client’s conversation history under its provider’s retention policies. To the maximum extent permitted by law, Sync is not responsible or liable for the removal or deletion of (or the failure to remove or delete) any of your User Information.
Sync may, but is not obligated to, review your User Information and may delete or remove your User Information (without notice) from any of the Services in its sole discretion. Removal of any of your User Information from the Services (by you or Sync) does not impact any rights you granted in your User Information under the terms of this EULA.
Acceptable Use Policy and Community Standards: This Section constitutes Sync’s Acceptable Use Policy. It applies to all use of the Application and Services, including profiles, photographs, biographies, prompts, voice interactions, messages, links, uploaded materials, communications with other users, and use of the Services through a Connected AI Client.
You may not use, attempt to use, or assist another person in using the Application or Services to engage in, promote, encourage, facilitate, aid, or abet any of the following:
01. Underage use. Creating or maintaining an account while under 18, misrepresenting your age, assisting a minor in accessing the Services, or using the Services to contact, groom, solicit, or exploit a minor.
02. Illegal or harmful activity. Engaging in, arranging, promoting, or facilitating conduct that violates applicable law or that threatens the safety, rights, or property of another person.
03. Sexually explicit content or conduct. Posting, transmitting, or displaying pornography, nudity, sexually explicit profile content, sexually explicit solicitations, or other content primarily intended to facilitate commercial sexual activity. Sync may permit limited discussion of sexual health, relationships, or intimacy when appropriate to the intended use of the Services and otherwise consistent with this Policy.
04. Child sexual abuse or exploitation. Creating, possessing, requesting, sharing, advertising, or facilitating child sexual abuse material; sexualizing minors; grooming or soliciting minors; sextortion involving minors; or otherwise exploiting or attempting to exploit a minor.
05. Sexual violence and non-consensual content. Threatening, depicting, promoting, glorifying, arranging, or facilitating rape, sexual assault, sexual violence, forced sexual activity, or any sexual activity involving a person who has not freely consented. You may not create, share, or threaten to share non-consensual intimate images, recordings, manipulated media, or sexual deepfakes.
06. Human trafficking and sexual exploitation. Recruiting, transporting, transferring, harboring, obtaining, advertising, soliciting, or otherwise facilitating the trafficking or exploitation of any person, including forced labor, human trafficking, sex trafficking, commercial sexual exploitation, or any activity involving force, fraud, coercion, or abuse of vulnerability.
07. Abuse, violence, and coercion. Threatening, stalking, harassing, intimidating, blackmailing, coercing, exploiting, or abusing another person, or encouraging, assisting, coordinating, aiding, or abetting another person in committing abuse, violence, or exploitation.
08. Fraud, scams, and deceptive conduct. Defrauding or attempting to defraud another person; operating romance, investment, cryptocurrency, employment, emergency, impersonation, or advance-fee scams; phishing; using false identities or materially misleading information; soliciting money under false pretenses; or directing users to fraudulent websites, payment methods, or services.
09. Hate, discrimination, and harassment. Posting or communicating content that unlawfully discriminates against, degrades, threatens, or incites hatred or violence against another person or group, or repeatedly contacting another user after being asked to stop.
10. Impersonation and misrepresentation. Impersonating another person or organization; falsely claiming an affiliation, identity, qualification, or relationship; using another person’s photographs without authorization; or creating an account for deceptive purposes.
11. Platform manipulation and security abuse. Using bots, scripts, scrapers, or automated systems without authorization; collecting information about users without permission; distributing malware; circumventing safety controls; interfering with the Services; or attempting unauthorized access to an account, system, or network.
12. Unauthorized commercial activity. Advertising, soliciting, selling, or promoting products or services without Sync’s authorization, including unsolicited fundraising or repeatedly requesting money, gifts, or financial assistance from users.
13. Misuse of other Users’ profiles through AI clients. Using a Connected AI Client or the MCP Server to copy, download, store, compile, forward, publish, or share another User’s Profile Content outside the Services; to run facial recognition on it or otherwise identify a User beyond what Sync shows; to use it to train or fine-tune AI models; or to send automated or bulk requests that enumerate, profile, or scrape other Users.
Sync may investigate suspected violations and may remove content, restrict functionality, suspend or permanently terminate accounts, preserve relevant information, and report conduct to law enforcement, regulatory bodies, or child-protection organizations where required or permitted by law.
Users may report suspected violations through the reporting tools available within the Application or by emailing support@talktosync.com. Reports involving an immediate threat to someone’s safety should also be reported to local emergency services.
Fees: Subscription fees apply as listed in the application. Fees are non-refundable except as required by law. We may adjust fees with notice based on usage or added features.
Payments: You authorize Sync or its payment processors to charge your selected payment method. Payment processor terms also apply. Your access to or ability to use the Application or Services may be suspended, or you may incur additional charges from the payment processor if your billing contact information is incorrect or not updated in our records. Sync is not responsible for any damages arising out of (i) any account suspensions resulting from your incorrect billing contact information, or (ii) any errors or omissions by the payment processor or by your credit card issuer.
Automatic Renewal: Subscriptions renew automatically unless canceled before the end of the current term. You can cancel anytime via application settings or by contacting support@talktosync.com.
This EULA remains effective until terminated. Sync may suspend or discontinue access at any time for violations or other reasons. Sync may, at its sole discretion, at any time without prior notice to you: (1) change, restrict, suspend or terminate your access to the application, the services, or any portion of thereof; (2) discontinue the application, the services, or any portion thereof; (3) set usage limits related to your use of the application or services; (4) add, remove or modify any services or functionality that are available through the application or services; or (5) disable access through the MCP Server, or block any Connected AI Client, in whole or in part. If services are discontinued in your jurisdiction before your subscription ends, you may receive a prorated refund. You may terminate by uninstalling the application, though fees paid are non-refundable.
Sync will provide the Application and the Services using a commercially reasonable level of skill and care, will use commercially reasonable efforts to correct any non-compliant Services or Content and will use commercially reasonable efforts to maintain the security and privacy of your information.
HOWEVER, OTHER THAN AS EXPRESSLY LISTED IN THIS EULA, YOU HEREBY EXPRESSLY AGREE THAT YOUR USE OF THE APPLICATION AND SERVICES IS AT YOUR SOLE RISK. YOU ACKNOWLEDGE AND AGREE THAT THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. SYNC AND ITS EMPLOYEES, AND AGENTS (COLLECTIVELY “RELATED PERSONS”) MAKE NO REPRESENTATIONS OR WARRANTIES AND EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES INCLUDING, BUT NOT LIMITED TO, ANY REPRESENTATIONS OR WARRANTIES WITH RESPECT TO MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, NONINFRINGEMENT, TITLE, AVAILABILITY, SECURITY, OPERABILITY, CONDITION, VALUE, ACCURACY OF DATA, FREEDOM FROM VIRUSES OR MALWARE, COMPLETENESS, TIMELINESS, FUNCTIONALITY, RELIABILITY, SEQUENCING OR SPEED OF DELIVERY OR SYSTEM INTEGRATION. WE MAKE NO WARRANTIES OR REPRESENTATIONS THAT YOUR USE OF THE SERVICES WILL NOT INFRINGE THE RIGHTS OF THIRD PARTIES.
SYNC DOES NOT PROVIDE ANY MEDICAL ADVICE, RECOMMENDATIONS OR DIAGNOSES. WE RECOMMEND THAT YOU SEEK ALL NECESSARY MEDICAL ADVICE, RECOMMENDATIONS AND DIAGNOSES FROM YOUR HEALTHCARE PROVIDER. WE DO NOT PROVIDE OR REPRESENT THAT WE PROVIDE ANY MEDICAL SERVICE, AND WE ARE NOT A PARTY TO ANY CONTRACT FOR THE PROVISION OR RECEIPT OF ANY MEDICAL SERVICE. FURTHER, WE DO NOT REPRESENT OR WARRANT THAT YOUR USE OF THE APPLICATION OR SERVICES WILL RESULT IN THE DIAGNOSIS, DETECTION, CURE OR PREVENTION OF ANY PSYCHOLOGICAL, WELLBEING, MENTAL OR OTHER MEDICAL DISORDER OR ILLNESS. PLEASE NOTE THAT WHILE WE MAY MONITOR PERSONAL INFORMATION ENTERED INTO OR GENERATED VIA THE APPLICATION FROM TIME TO TIME, WE DO NOT REVIEW ALL SUCH INFORMATION AND DO NOT REPRESENT THAT WE OR THE APPLICATION OR SERVICES WILL DETECT ALL OR ANY SPECIFIC PSYCHOLOGICAL, MENTAL OR OTHER MEDICAL DISORDER OR ILLNESS OR ANY SPECIFIC WELLBEING ISSUES OR THAT WE WILL TAKE ANY SPECIFIC ACTION IF ANY SUCH MATTERS ARE DETECTED. YOU AGREE THAT YOU WILL NOT BRING ANY CLAIMS AGAINST US CONCERNING ANY FAILURE BY US OR THE APPLICATION TO DETECT OR TAKE ANY ACTION IN CONNECTION WITH ANY APPARENT MOOD, EMOTIONAL STATE, WELLBEING OR OTHER ISSUES OR ANY SPECIFIC PSYCHOLOGICAL, MENTAL OR OTHER MEDICAL DISORDER CONCERNING ANY PERSON. DO NOT IGNORE OR DELAY OBTAINING PROFESSIONAL COUNSELING OR MEDICAL ADVICE BECAUSE OF ANY INFORMATION PROVIDED TO YOU THROUGH THE SERVICES. NOTHING STATED, POSTED, OR MADE AVAILABLE THROUGH THE SERVICES IS INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICINE OR THE PROVISION OF MEDICAL CARE.
YOU UNDERSTAND AND AGREE THAT ANY OUTPUT OR OTHER INFORMATION OBTAINED THROUGH USE OF SYNC, SIMILAR TO USE OF OTHER AI TOOLS, IS SUSCEPTIBLE TO INACCURACIES AND INCOMPLETENESS, INCLUDING HALLUCINATIONS IN SOME INSTANCES. THIS INCLUDES OUTPUT PRESENTED TO YOU BY A CONNECTED AI CLIENT, WHICH MAY SUMMARIZE, REPHRASE OR ADD TO INFORMATION PROVIDED BY SYNC. YOU MUST NOT RELY ON FACTUAL ASSERTIONS IN OUTPUT FROM SYNC WITHOUT INDEPENDENT FACT-CHECKING, AND YOU MUST NOT RELY ON ANY SUCH AI OUTPUT WITHOUT INDEPENDENT REVIEW OF FUNCTIONALITY AND SUITABILITY FOR YOUR NEEDS.
SYNC IS NOT OBLIGATED TO REPORT, ON BEHALF OF ANY USER OR OTHERS, ANY POTENTIAL ABUSE TO THE AUTHORITIES.
The Services may contain hyperlinks or references to certain other websites (“Linked Sites”). Sync does not control and is not responsible for the content on Linked Sites including any products and services provided therein.
Third-Party Services and Integrations: Certain features rely on third-party APIs (e.g., OpenAI, Apple, Google), and the Services may be accessed through Connected AI Clients operated by third parties (e.g., Anthropic, OpenAI). Sync is not responsible for third-party content, functionality, or their terms of use, or for how the provider of a Connected AI Client stores, displays, or uses information it receives through the MCP Server.
Content made available to you related to the Services and that you use or access using the Services, is provided to you “as-is”, on an informational basis, for your voluntary use. We do not warrant that the Content made available to you is accurate, correct, up-to-date or error-free. This Content is not intended to substitute for the diagnosis, treatment and advice of a professional health-care provider. Any information included in the Content regarding any practices, nutritional supplements or medications is informational and you should consult with your health-care provider prior to use of any such practices, supplements or medications.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER SYNC NOR ITS RELATED PERSONS WILL BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON INFORMATION OBTAINED THROUGH THE SERVICES. IT IS YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS, TIMELINESS, RELIABILITY, OR USEFULNESS OF THE SERVICES. FURTHERMORE, SYNC DOES NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, OR FREE FROM ERROR, DEFECT, LOSS, DELAY IN OPERATION, CORRUPTION, CYBER ATTACK, VIRUSES, INTERFERENCE, HACKING, MALWARE, OR OTHER SECURITY INTRUSION, AND SYNC DISCLAIMS ANY LIABILITY RELATING THERETO.
TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW: (I) IN NO EVENT SHALL SYNC, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS OR CONTRACTORS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, PUNITIVE, INCIDENTAL, OR SPECIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, ANY PERSONAL INJURY, PROPERTY DAMAGE, OR UNAUTHORIZED DISCLOSURE OF YOUR DATA, WHETHER IN ANY ACTION IN WARRANTY, CONTRACT, TORT, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, MALPRACTICE, OR OTHERWISE RESULTING FROM YOUR USE OF THE APPLICATIONS OR SERVICES; AND (II) SYNC’S MAXIMUM AGGREGATE LIABILITY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, IN CONNECTION WITH THIS EULA OR YOUR USE OF THE APPLICATION AND/OR SERVICES WILL NOT EXCEED USD $100.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for damages such as in this section. Accordingly, some of these limitations may not apply to you in their entirety. If you are a resident of a U.S. state that permits the exclusion of these warranties and liabilities, then the limitations in this section specifically do apply to you.
You agree to indemnify, defend, and hold harmless Sync, its agents and employees, and its affiliates against claims, damages, and costs arising from your use of the application, your use of any Connected AI Client in connection with the Services, your User Information, violations of this EULA, or breaches of law.
This EULA is governed by Delaware law. Disputes will be resolved by binding arbitration in New York under JAMS rules. You waive the right to trial by jury or class actions. Injunctive relief may be sought in court for intellectual property or safety matters.
This EULA is the complete agreement between you and Sync. If any provision is unenforceable, the remainder will continue in effect. You may not assign your rights under this agreement. Sync may assign freely. No waiver or delay in enforcement constitutes waiver. Headings are for convenience only.
DMCA and Intellectual Property Complaints: If you believe content infringes your copyright, please contact us at support@talktosync.com with: (1) your contact information; (2) a description of the copyrighted work; (3) the infringing material and its location; and (4) a statement of good faith and accuracy under penalty of perjury.
Survival: The provisions of this EULA relating to limitation of liability, indemnification, arbitration, ownership, and licenses shall survive termination of this agreement.
Our app has zero tolerance for child sexual abuse and exploitation (CSAE).
We strictly prohibit:
· Any form of child sexual abuse material (CSAM)
· Sexual content involving minors
· Grooming or solicitation of minors
· Any attempt to exploit minors in any way
Accounts found violating these rules will be permanently banned and reported to relevant authorities where required.
Users can report inappropriate content or behavior directly within the app.
Reports are reviewed by our moderation team within 24 hours.
For child safety concerns, please contact:
Email: support@talktosync.com
We comply with all applicable child safety laws and cooperate with law enforcement when required.
For questions about this EULA, contact us at:
Sync AI Technologies Inc.
Address: 131 Continental Drive, Suite 305, City of Newark, County of New Castle, Delaware, 19713
Email: support@talktosync.com
End User License Agreement (EULA)
IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY OR CRISIS, CALL 911 OR YOUR LOCAL EMERGENCY NUMBER IMMEDIATELY. THIS APPLICATION DOES NOT PROVIDE EMERGENCY MEDICAL SERVICES.
This Terms of Use also known as End User License Agreement ("EULA") governs your access to and use of the mobile or web-based application and all related services provided by Sync AI Technologies Inc., a Delaware corporation ("Sync," "we," "us," or "our"), including access to those services through third-party AI assistants you connect to Sync.
Please review this EULA carefully before using the application or services. By clicking “Accept,” “I Agree,” or a similar confirmation, or by accessing or using the application, you indicate that you have read and agreed to this EULA. Acceptance may also occur through use of the application or creation of an account. If you do not agree, you must not use the application.
IMPORTANT NOTICE: SECTION 12 REQUIRES RESOLUTION OF DISPUTES THROUGH INDIVIDUAL ARBITRATION. BY ACCEPTING THIS EULA, YOU AND SYNC EACH WAIVE RIGHTS TO A TRIAL BY JURY OR TO PARTICIPATE IN CLASS ACTIONS.
Warranty disclaimers and liability limitations appear in Sections 9 and 10.
Definitions:
“Application” means the Sync mobile and/or web-based application provided by us for delivery of services, and includes the MCP Server.
“Connected AI Client” means a third-party AI assistant or agent platform (for example, Claude by Anthropic or ChatGPT by OpenAI) that a User has authorized to access the Services on that User’s behalf through the MCP Server.
“Content” refers to any materials, data, recommendations, or other information provided via the application or services, as well as feedback, comments, or submissions from users.
“Feedback” includes any suggestions, concepts, questions, or recommendations that you share with Sync.
“MCP Server” means Sync’s Model Context Protocol server and related interfaces that allow a Connected AI Client to access the Services.
“Profile Content” means the parts of a User’s matchmaking profile that Sync shows to other Users, including photographs, first name, age, general location, biography, prompts, compatibility information such as SoulScore results, and any other profile fields shown to other Users in the Application.
“Services” means all services made available through the application, including features powered by artificial intelligence and related tools, whether accessed in the Application or through a Connected AI Client.
“Subscription Term” means the time period for which you subscribe to the services, as agreed at purchase.
“User” or “you” refers to the individual accessing or using the application or services.
Updates: Sync may revise this EULA from time to time. Updates will be posted within the application or otherwise communicated. Your continued use after such updates constitutes acceptance. The date at the end of this EULA reflects the last update.
Electronic Communication: You consent to receive messages from Sync through in-app notifications, email, SMS, or other channels. You are responsible for any carrier charges. Certain device permissions may be required for the application to operate properly. Use on jailbroken or otherwise modified devices may impair functionality and constitutes a breach of this EULA.
Privacy: To provide services, Sync may collect and process information you provide or that is necessary for operation, including identifiers and usage data. If you opt in, your interaction data may be used to improve AI models. Details are described in our Privacy Policy.
AI Transparency: By using the Services, you acknowledge and consent that your interactions (including text, audio, and metadata) may be reviewed and used to improve Sync’s AI systems in de-identified or aggregated form.
Display of Your Profile Through Connected AI Clients: Sync shows your Profile Content to other Users as part of matchmaking. By creating a profile, you consent to Sync displaying your Profile Content, including your photographs, to other Users both in the Application and in Connected AI Clients those Users have authorized. For example, when Sync presents you as a potential match to a User who uses Sync through Claude, your photos and profile may appear inside Claude just as they would appear in the Sync app. Sync applies the same visibility rules in Connected AI Clients as in the Application, and shows your Profile Content only to Users who could see it in the Application. To display it, Sync transmits your Profile Content to the provider of the viewing User’s Connected AI Client, which processes it under its own terms and privacy policy. You may withdraw this consent at any time in your account settings or by emailing support@talktosync.com. Withdrawal stops future display through Connected AI Clients and may reduce the number of Users who see you; it does not remove Profile Content already shown in another User’s conversation history with their Connected AI Client.
Connecting Your Own AI Client: You may choose to use the Services through a Connected AI Client. When you authorize a connection, you direct Sync to share with that Connected AI Client the information needed to provide the Services you request there, which may include your conversations with Sync, your SoulPrint insights, your matches, and other Users’ Profile Content. Your use of a Connected AI Client is governed by its provider’s terms and privacy policy, and Sync does not control how that provider stores or uses information. You may revoke a connection at any time in your account settings or in the Connected AI Client.
Age Eligibility: The Application and Services are intended only for individuals who are at least 18 years old. You may not access, register for, or use the Application or Services if you are under 18. By creating an account or using the Services, you represent and warrant that you are at least 18 years old. Sync may suspend or terminate accounts and may request reasonable age-verification information if it believes that a user may be under 18.
Representations: By using the application, you represent that:
1. You are legally able to agree to this EULA and are at least 18 years old.
2. You will comply with applicable law and not use the services for unlawful or harmful purposes.
3. You will not misrepresent emergencies or misuse the services.
4. You will access the services using appropriate devices and connections.
5. You will not use automated tools, scrapers, or similar software to extract data, other than a Connected AI Client used through the MCP Server in accordance with this EULA.
6. You will not introduce malware, attempt denial of service attacks, or breach security.
7. You will not sell, resell, or commercially exploit the services without authorization.
Acknowledgements: You understand that:
· Sync is not a therapy or healthcare provider and does not deliver therapy or medical advice. Our services are for informational and self-help purposes only.
· You may incur charges from your network provider for use of the application.
· Fees paid for services are not reimbursable by insurance or government programs.
· Services may be limited by geography and may not be available everywhere.
· Connected AI Clients may have their own fees, usage limits and availability, which Sync does not control.
You may be required to create an account to access certain services. You agree to provide accurate information and keep it updated. You agree to not use anyone else’s username or password or permit others to use yours to log into any user account on the application. You are responsible for safeguarding your login credentials and all activity under your account. Sync may use additional security measures. If you connect a Connected AI Client, you are responsible for securing your account with that client and for all activity carried out through your authorized connection, including actions the Connected AI Client takes on your behalf.
Ownership: Sync owns all rights to the application, services, and related content, including intellectual property. You may not copy, modify, reverse engineer, or exploit the services or content without permission.
License: Subject to your compliance with this EULA, Sync grants you a limited, revocable, non-exclusive, non-transferable license to use the application and services, including through a Connected AI Client, during the subscription term for personal, non-commercial purposes.
Any information you provide constitutes “User Information.” You retain ownership of your User Information but grant Sync a worldwide, royalty-free license to use, process, and display it solely for operating and improving services, including displaying your Profile Content to other Users in the Application and in Connected AI Clients. You agree that the license you grant are perpetual, sublicensable, and irrevocable; provided that when you delete your user account, we will stop displaying your User Information, including through Connected AI Clients, but you understand and agree that some User Information may not be completely removed and copies of your User Information may continue to exist in Sync’s records and on the application or services, and that Profile Content already shown in a Connected AI Client may remain in that client’s conversation history under its provider’s retention policies. To the maximum extent permitted by law, Sync is not responsible or liable for the removal or deletion of (or the failure to remove or delete) any of your User Information.
Sync may, but is not obligated to, review your User Information and may delete or remove your User Information (without notice) from any of the Services in its sole discretion. Removal of any of your User Information from the Services (by you or Sync) does not impact any rights you granted in your User Information under the terms of this EULA.
Acceptable Use Policy and Community Standards: This Section constitutes Sync’s Acceptable Use Policy. It applies to all use of the Application and Services, including profiles, photographs, biographies, prompts, voice interactions, messages, links, uploaded materials, communications with other users, and use of the Services through a Connected AI Client.
You may not use, attempt to use, or assist another person in using the Application or Services to engage in, promote, encourage, facilitate, aid, or abet any of the following:
01. Underage use. Creating or maintaining an account while under 18, misrepresenting your age, assisting a minor in accessing the Services, or using the Services to contact, groom, solicit, or exploit a minor.
02. Illegal or harmful activity. Engaging in, arranging, promoting, or facilitating conduct that violates applicable law or that threatens the safety, rights, or property of another person.
03. Sexually explicit content or conduct. Posting, transmitting, or displaying pornography, nudity, sexually explicit profile content, sexually explicit solicitations, or other content primarily intended to facilitate commercial sexual activity. Sync may permit limited discussion of sexual health, relationships, or intimacy when appropriate to the intended use of the Services and otherwise consistent with this Policy.
04. Child sexual abuse or exploitation. Creating, possessing, requesting, sharing, advertising, or facilitating child sexual abuse material; sexualizing minors; grooming or soliciting minors; sextortion involving minors; or otherwise exploiting or attempting to exploit a minor.
05. Sexual violence and non-consensual content. Threatening, depicting, promoting, glorifying, arranging, or facilitating rape, sexual assault, sexual violence, forced sexual activity, or any sexual activity involving a person who has not freely consented. You may not create, share, or threaten to share non-consensual intimate images, recordings, manipulated media, or sexual deepfakes.
06. Human trafficking and sexual exploitation. Recruiting, transporting, transferring, harboring, obtaining, advertising, soliciting, or otherwise facilitating the trafficking or exploitation of any person, including forced labor, human trafficking, sex trafficking, commercial sexual exploitation, or any activity involving force, fraud, coercion, or abuse of vulnerability.
07. Abuse, violence, and coercion. Threatening, stalking, harassing, intimidating, blackmailing, coercing, exploiting, or abusing another person, or encouraging, assisting, coordinating, aiding, or abetting another person in committing abuse, violence, or exploitation.
08. Fraud, scams, and deceptive conduct. Defrauding or attempting to defraud another person; operating romance, investment, cryptocurrency, employment, emergency, impersonation, or advance-fee scams; phishing; using false identities or materially misleading information; soliciting money under false pretenses; or directing users to fraudulent websites, payment methods, or services.
09. Hate, discrimination, and harassment. Posting or communicating content that unlawfully discriminates against, degrades, threatens, or incites hatred or violence against another person or group, or repeatedly contacting another user after being asked to stop.
10. Impersonation and misrepresentation. Impersonating another person or organization; falsely claiming an affiliation, identity, qualification, or relationship; using another person’s photographs without authorization; or creating an account for deceptive purposes.
11. Platform manipulation and security abuse. Using bots, scripts, scrapers, or automated systems without authorization; collecting information about users without permission; distributing malware; circumventing safety controls; interfering with the Services; or attempting unauthorized access to an account, system, or network.
12. Unauthorized commercial activity. Advertising, soliciting, selling, or promoting products or services without Sync’s authorization, including unsolicited fundraising or repeatedly requesting money, gifts, or financial assistance from users.
13. Misuse of other Users’ profiles through AI clients. Using a Connected AI Client or the MCP Server to copy, download, store, compile, forward, publish, or share another User’s Profile Content outside the Services; to run facial recognition on it or otherwise identify a User beyond what Sync shows; to use it to train or fine-tune AI models; or to send automated or bulk requests that enumerate, profile, or scrape other Users.
Sync may investigate suspected violations and may remove content, restrict functionality, suspend or permanently terminate accounts, preserve relevant information, and report conduct to law enforcement, regulatory bodies, or child-protection organizations where required or permitted by law.
Users may report suspected violations through the reporting tools available within the Application or by emailing support@talktosync.com. Reports involving an immediate threat to someone’s safety should also be reported to local emergency services.
Fees: Subscription fees apply as listed in the application. Fees are non-refundable except as required by law. We may adjust fees with notice based on usage or added features.
Payments: You authorize Sync or its payment processors to charge your selected payment method. Payment processor terms also apply. Your access to or ability to use the Application or Services may be suspended, or you may incur additional charges from the payment processor if your billing contact information is incorrect or not updated in our records. Sync is not responsible for any damages arising out of (i) any account suspensions resulting from your incorrect billing contact information, or (ii) any errors or omissions by the payment processor or by your credit card issuer.
Automatic Renewal: Subscriptions renew automatically unless canceled before the end of the current term. You can cancel anytime via application settings or by contacting support@talktosync.com.
This EULA remains effective until terminated. Sync may suspend or discontinue access at any time for violations or other reasons. Sync may, at its sole discretion, at any time without prior notice to you: (1) change, restrict, suspend or terminate your access to the application, the services, or any portion of thereof; (2) discontinue the application, the services, or any portion thereof; (3) set usage limits related to your use of the application or services; (4) add, remove or modify any services or functionality that are available through the application or services; or (5) disable access through the MCP Server, or block any Connected AI Client, in whole or in part. If services are discontinued in your jurisdiction before your subscription ends, you may receive a prorated refund. You may terminate by uninstalling the application, though fees paid are non-refundable.
Sync will provide the Application and the Services using a commercially reasonable level of skill and care, will use commercially reasonable efforts to correct any non-compliant Services or Content and will use commercially reasonable efforts to maintain the security and privacy of your information.
HOWEVER, OTHER THAN AS EXPRESSLY LISTED IN THIS EULA, YOU HEREBY EXPRESSLY AGREE THAT YOUR USE OF THE APPLICATION AND SERVICES IS AT YOUR SOLE RISK. YOU ACKNOWLEDGE AND AGREE THAT THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. SYNC AND ITS EMPLOYEES, AND AGENTS (COLLECTIVELY “RELATED PERSONS”) MAKE NO REPRESENTATIONS OR WARRANTIES AND EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES INCLUDING, BUT NOT LIMITED TO, ANY REPRESENTATIONS OR WARRANTIES WITH RESPECT TO MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, NONINFRINGEMENT, TITLE, AVAILABILITY, SECURITY, OPERABILITY, CONDITION, VALUE, ACCURACY OF DATA, FREEDOM FROM VIRUSES OR MALWARE, COMPLETENESS, TIMELINESS, FUNCTIONALITY, RELIABILITY, SEQUENCING OR SPEED OF DELIVERY OR SYSTEM INTEGRATION. WE MAKE NO WARRANTIES OR REPRESENTATIONS THAT YOUR USE OF THE SERVICES WILL NOT INFRINGE THE RIGHTS OF THIRD PARTIES.
SYNC DOES NOT PROVIDE ANY MEDICAL ADVICE, RECOMMENDATIONS OR DIAGNOSES. WE RECOMMEND THAT YOU SEEK ALL NECESSARY MEDICAL ADVICE, RECOMMENDATIONS AND DIAGNOSES FROM YOUR HEALTHCARE PROVIDER. WE DO NOT PROVIDE OR REPRESENT THAT WE PROVIDE ANY MEDICAL SERVICE, AND WE ARE NOT A PARTY TO ANY CONTRACT FOR THE PROVISION OR RECEIPT OF ANY MEDICAL SERVICE. FURTHER, WE DO NOT REPRESENT OR WARRANT THAT YOUR USE OF THE APPLICATION OR SERVICES WILL RESULT IN THE DIAGNOSIS, DETECTION, CURE OR PREVENTION OF ANY PSYCHOLOGICAL, WELLBEING, MENTAL OR OTHER MEDICAL DISORDER OR ILLNESS. PLEASE NOTE THAT WHILE WE MAY MONITOR PERSONAL INFORMATION ENTERED INTO OR GENERATED VIA THE APPLICATION FROM TIME TO TIME, WE DO NOT REVIEW ALL SUCH INFORMATION AND DO NOT REPRESENT THAT WE OR THE APPLICATION OR SERVICES WILL DETECT ALL OR ANY SPECIFIC PSYCHOLOGICAL, MENTAL OR OTHER MEDICAL DISORDER OR ILLNESS OR ANY SPECIFIC WELLBEING ISSUES OR THAT WE WILL TAKE ANY SPECIFIC ACTION IF ANY SUCH MATTERS ARE DETECTED. YOU AGREE THAT YOU WILL NOT BRING ANY CLAIMS AGAINST US CONCERNING ANY FAILURE BY US OR THE APPLICATION TO DETECT OR TAKE ANY ACTION IN CONNECTION WITH ANY APPARENT MOOD, EMOTIONAL STATE, WELLBEING OR OTHER ISSUES OR ANY SPECIFIC PSYCHOLOGICAL, MENTAL OR OTHER MEDICAL DISORDER CONCERNING ANY PERSON. DO NOT IGNORE OR DELAY OBTAINING PROFESSIONAL COUNSELING OR MEDICAL ADVICE BECAUSE OF ANY INFORMATION PROVIDED TO YOU THROUGH THE SERVICES. NOTHING STATED, POSTED, OR MADE AVAILABLE THROUGH THE SERVICES IS INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICINE OR THE PROVISION OF MEDICAL CARE.
YOU UNDERSTAND AND AGREE THAT ANY OUTPUT OR OTHER INFORMATION OBTAINED THROUGH USE OF SYNC, SIMILAR TO USE OF OTHER AI TOOLS, IS SUSCEPTIBLE TO INACCURACIES AND INCOMPLETENESS, INCLUDING HALLUCINATIONS IN SOME INSTANCES. THIS INCLUDES OUTPUT PRESENTED TO YOU BY A CONNECTED AI CLIENT, WHICH MAY SUMMARIZE, REPHRASE OR ADD TO INFORMATION PROVIDED BY SYNC. YOU MUST NOT RELY ON FACTUAL ASSERTIONS IN OUTPUT FROM SYNC WITHOUT INDEPENDENT FACT-CHECKING, AND YOU MUST NOT RELY ON ANY SUCH AI OUTPUT WITHOUT INDEPENDENT REVIEW OF FUNCTIONALITY AND SUITABILITY FOR YOUR NEEDS.
SYNC IS NOT OBLIGATED TO REPORT, ON BEHALF OF ANY USER OR OTHERS, ANY POTENTIAL ABUSE TO THE AUTHORITIES.
The Services may contain hyperlinks or references to certain other websites (“Linked Sites”). Sync does not control and is not responsible for the content on Linked Sites including any products and services provided therein.
Third-Party Services and Integrations: Certain features rely on third-party APIs (e.g., OpenAI, Apple, Google), and the Services may be accessed through Connected AI Clients operated by third parties (e.g., Anthropic, OpenAI). Sync is not responsible for third-party content, functionality, or their terms of use, or for how the provider of a Connected AI Client stores, displays, or uses information it receives through the MCP Server.
Content made available to you related to the Services and that you use or access using the Services, is provided to you “as-is”, on an informational basis, for your voluntary use. We do not warrant that the Content made available to you is accurate, correct, up-to-date or error-free. This Content is not intended to substitute for the diagnosis, treatment and advice of a professional health-care provider. Any information included in the Content regarding any practices, nutritional supplements or medications is informational and you should consult with your health-care provider prior to use of any such practices, supplements or medications.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER SYNC NOR ITS RELATED PERSONS WILL BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON INFORMATION OBTAINED THROUGH THE SERVICES. IT IS YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS, TIMELINESS, RELIABILITY, OR USEFULNESS OF THE SERVICES. FURTHERMORE, SYNC DOES NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, OR FREE FROM ERROR, DEFECT, LOSS, DELAY IN OPERATION, CORRUPTION, CYBER ATTACK, VIRUSES, INTERFERENCE, HACKING, MALWARE, OR OTHER SECURITY INTRUSION, AND SYNC DISCLAIMS ANY LIABILITY RELATING THERETO.
TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW: (I) IN NO EVENT SHALL SYNC, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS OR CONTRACTORS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, PUNITIVE, INCIDENTAL, OR SPECIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, ANY PERSONAL INJURY, PROPERTY DAMAGE, OR UNAUTHORIZED DISCLOSURE OF YOUR DATA, WHETHER IN ANY ACTION IN WARRANTY, CONTRACT, TORT, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, MALPRACTICE, OR OTHERWISE RESULTING FROM YOUR USE OF THE APPLICATIONS OR SERVICES; AND (II) SYNC’S MAXIMUM AGGREGATE LIABILITY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, IN CONNECTION WITH THIS EULA OR YOUR USE OF THE APPLICATION AND/OR SERVICES WILL NOT EXCEED USD $100.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for damages such as in this section. Accordingly, some of these limitations may not apply to you in their entirety. If you are a resident of a U.S. state that permits the exclusion of these warranties and liabilities, then the limitations in this section specifically do apply to you.
You agree to indemnify, defend, and hold harmless Sync, its agents and employees, and its affiliates against claims, damages, and costs arising from your use of the application, your use of any Connected AI Client in connection with the Services, your User Information, violations of this EULA, or breaches of law.
This EULA is governed by Delaware law. Disputes will be resolved by binding arbitration in New York under JAMS rules. You waive the right to trial by jury or class actions. Injunctive relief may be sought in court for intellectual property or safety matters.
This EULA is the complete agreement between you and Sync. If any provision is unenforceable, the remainder will continue in effect. You may not assign your rights under this agreement. Sync may assign freely. No waiver or delay in enforcement constitutes waiver. Headings are for convenience only.
DMCA and Intellectual Property Complaints: If you believe content infringes your copyright, please contact us at support@talktosync.com with: (1) your contact information; (2) a description of the copyrighted work; (3) the infringing material and its location; and (4) a statement of good faith and accuracy under penalty of perjury.
Survival: The provisions of this EULA relating to limitation of liability, indemnification, arbitration, ownership, and licenses shall survive termination of this agreement.
Our app has zero tolerance for child sexual abuse and exploitation (CSAE).
We strictly prohibit:
· Any form of child sexual abuse material (CSAM)
· Sexual content involving minors
· Grooming or solicitation of minors
· Any attempt to exploit minors in any way
Accounts found violating these rules will be permanently banned and reported to relevant authorities where required.
Users can report inappropriate content or behavior directly within the app.
Reports are reviewed by our moderation team within 24 hours.
For child safety concerns, please contact:
Email: support@talktosync.com
We comply with all applicable child safety laws and cooperate with law enforcement when required.
For questions about this EULA, contact us at:
Sync AI Technologies Inc.
Address: 131 Continental Drive, Suite 305, City of Newark, County of New Castle, Delaware, 19713
Email: support@talktosync.com