Sync AI Privacy Policy

Effective Date:

2025 10 19

Last Updated:

2025 10 19

Company:

Sync AI Technologies Inc. (“Sync,” “we,” “us,” or “our”)

Contact:

privacy@taktosync.com

1. Scope & Applicability

This Privacy Policy governs how we collect, use, disclose, retain, and protect information in connection with your access to and use of our Application, website, and Services (collectively, the “Services”). It also describes your rights and choices regarding your information. By using our Services, you agree to the terms of this Privacy Policy.

If part of the Service is subject to additional privacy disclosures (e.g., for “consumer health data” in certain states), you will be presented a supplement or addendum at the time of your use.

2. Information We Collect

We collect information in several categories:

2.1 Information You Provide Directly

When you register, interact, or submit content, we may collect:

  •  

Account & Identity Data — e.g. username, full name (if provided), age/birthdate, gender, email, phone number, location

  •  

Profile & Preferences — photos, biography, ethnicity, interests, dating / relationship preferences, political preferences, education, career

  •  

Compatibility / Coaching Inputs — answers, responses, journaling entries, reflections, feedback, traits or scores you submit

  •  

Communications / Chat Data — messages, prompts, transcripts, user-to-user content (your choice of text, voice, video)

  •  

Sensitive Information (Optional / Consent-Based) — e.g. sexual orientation, religion, health-related reflections, financial, voice/face biometric data (if enabled)

  •  

Payment / Transaction Data — purchase history, billing address, transaction metadata (processed through third-party payment processors)

  •  

Survey / Marketing Responses — if you voluntarily participate in surveys, promotions, or feedback requests

2.2 Automatically Collected / Generated Data

As you use our Services, we or our service providers may collect:

  •  

Usage & Interaction Data — features you use, timestamps, click paths, navigation metadata

  •  

Technical / Device Data — device model, OS/version, browser, app version, IP address, advertising identifiers, crash logs, OS-level analytics

  •  

Location Data — coarse location (e.g., city), and precise location only if you enable and consent

  •  

Inferences / Derived Data — compatibility scores, predicted preferences, trait scores, ranking outputs

2.3 Data from Third Parties

We may receive data from:

  •  

Social / Identity Providers you choose to connect (e.g. Apple, Google)

  •  

Publicly Available Sources (e.g., public social media, public records)

  •  

Business Partners / Affiliates / Referral Services

  •  

Service Providers (e.g. analytics, identity verification)

2.4 Data About Others

If you invite others to the app, share contact lists, or submit reports/information about third parties, you confirm you have authority to share that data.

3. Purposes & Legal Bases for Processing

We process personal data for the following purposes. Where applicable under state or federal law, we rely on the legal basis indicated:

Purpose

Legal Basis / Justification

Notes

Providing & maintaining Services (matchmaking, coaching, messaging)

Contract, legitimate interest

Necessary to deliver essential features

Personalization / recommendation of matches / coaching prompts

Legitimate interest

We tailor content to your profile and behavior

Analytics, product improvement, research

Legitimate interest

May use aggregated or de-identified data

Safety, fraud prevention, abuse detection

Legitimate interest / vital interests

Includes moderation, blocking, banning, forensic logging

Communication & support

Contract / legitimate interest

Sending service messages, updates, security notices

Marketing / advertising (if opted in)

Consent or legitimate interest (where lawful)

Only for permitted categories; you may opt out

Legal compliance, defense, investigations

Legal obligation, vital interests

Includes responding to court orders, inquiries

Business transactions

Legitimate interest

E.g. sale, merger, due diligence

Profiling / Automated Decisions

We may perform automated or algorithmic matching or coaching suggestions. These processes take into account your inputs, usage data, profile, and prior behavior. You may have limitations or opt-outs under applicable law for profiling with legal or significant effects; see Section 8.

4. Sharing & Disclosure

We may disclose personal data to:

4.1 Service Providers & Vendors

Those who help us run the Services (hosting, AI model providers, analytics, messaging, customer support, verification) under contract with usage restrictions.

4.2 Affiliates / Corporate Group

To sister or parent entities for business, safety, or operational coordination.

4.3 Business Transfers

In connection with a merger, sale, acquisition, or reorganization, we may transfer data to a third party.

4.4 Other Users

Depending on your settings, portions of your profile (photo, first name/initial, match prompts) may be visible to other users you match with. Content you share publicly or in chats is visible to those recipients.

4.5 Legal & Safety Disclosures

We may share with law enforcement, regulators, courts, or third parties when required by law or to protect rights, safety, or property. We may also respond to subpoenas, court orders, or defend claims.

4.6 Aggregate / De-identified Data

We may share anonymized or aggregated data which cannot reasonably identify you individually.

5. Sensitive, Biometric & Coaching-Risk Disclosures

Because Sync provides coaching and analysis:

  •  

Sensitive / biometric data is collected only with explicit consent and used solely for disclosed purposes (e.g. face/voice identity verification).

  •  

We will store biometric data in encrypted form and delete after termination or within a defined retention period, unless law requires otherwise.

  •  

Coaching outputs, compatibility scores, or trait inferences are not guarantees of outcome, safety, or mental/relationship health.

  •  

Users must not rely solely on such outputs for critical decisions (e.g. quitting professional therapy, entering into dangerous situations).

  •  

We disclaim liability for user choices made based on coaching content, as explained in our Terms of Use / End User License Agreement.

6. Data Retention

We retain data only as long as needed to fulfill the purposes in this Policy, or as required by law.

Typical retention practices may include:

  •  

Active accounts: profile and usage data

  •  

Deleted / closed accounts: we may retain data for a “safety window” (e.g. 3–12 months) to investigate misconduct

  •  

Transaction records / logs: per applicable law (e.g. 7–10 years for tax / audit)

  •  

Biometric / sensitive data: deleted or de-identified within a specified timeframe after account closure

After the retention period, data is securely deleted, anonymized, or aggregated.

7. Your Rights and Choices

Depending on your state or where you reside, you may have:

  •  

Access / Portability — receive a copy of your data

  •  

Correction — ask us to amend inaccuracies

  •  

Deletion / Erasure / Right to be forgotten

  •  

Opt-out of profiling or targeted advertising

  •  

Withdraw consent (for processing based on consent)

  •  

Object to certain processing or request restriction

To exercise your rights, contact us at privacy@talktosync.com (or via in-app settings). We may require identity verification.

We honor recognized universal opt-out signals (e.g. Global Privacy Control) where legally required.

We will respond to such requests within the timelines mandated by applicable law.

8. Additional Disclosures & State-Specific Notices

California (CPRA / California Privacy Act)

  • We do not “sell” personal information in the traditional sense; but if we “share” data for cross-context targeted ads, you may opt out.
  • You may designate an agent to submit requests.
  • Non-discrimination for exercising rights (subject to permitted differences).

Colorado, Virginia, Utah, Connecticut, Texas

  • You have rights to access, correct, delete, and opt out of profiling.
  • We may provide a data protection assessment to relevant regulators on request (Texas).

Washington / Nevada – Consumer Health Data (CHD) Laws

  • If you record well-being or “health reflections,” that may constitute CHD, subject to heightened restrictions.
  • We will provide separate notice and consent before collecting CHD.
  • We will not use geofencing around health-care facilities or sell CHD.

Illinois – Biometrics / BIPA

  • For biometric data, we will obtain written or electronic consent, provide a retention policy, and ensure deletion timelines.

This Privacy Policy is supplemented as needed by state-specific addenda; if conflict arises, the stricter provision prevails for your jurisdiction.

9. Security

We employ administrative, physical, and technical safeguards such as encryption in transit and at rest, access controls, audits, and security assessments. Certifications or audits may be maintained. However, no system is perfectly secure; we cannot guarantee absolute security.

10. International Data Transfers

Because we are U.S.-based and use global vendors, your information may be transferred to servers or processors in locations with different privacy laws. Where required, we use safeguards such as standard contractual clauses (SCCs), binding agreements, or other lawful transfer mechanisms.

11. Changes to This Policy

We may update this Privacy Policy as our Services evolve, new features are added, or legal requirements change. When changes are material, we will notify you (e.g. via in-app banner, email). Continuing to use the Services after the effective date means you accept the revised policy.

12. Children & Minors

Our core matchmaking Services are intended for users 18 or older. Minors under 18 may not use dating features. If we offer coaching or reflective features for teens, we will do so only with parental consent and compliance with applicable law. We do not knowingly collect personal data from children under 13; if discovered, we will delete it.

13. Third-Party Links & Integrations

Our Services may include links to third-party websites, platforms, or tools. We are not responsible for their privacy practices or content. Always review the privacy policies of such third parties before sharing data.

14. Cookies, Tracking & Analytics Technologies

We and our service providers may use cookies, SDKs, pixel tags, web beacons, local storage, fingerprinting, or similar tools to collect data about your use of the Services and other websites/applications. These tracking technologies support analytics, fraud prevention, ad targeting (where permitted), and feature optimization. You may manage or disable cookies or limit tracking via device or browser settings, but that may degrade functionality.

15. Liability Limitations & Disclaimers

To the extent permitted by law, Sync is not liable for damages arising from your reliance on coaching content, compatibility scores, or interactions with other users. We disclaim warranties (express or implied) about fitness, accuracy, or non-infringement. Our liability to you is capped (as set in the Terms of Use / End User License Agreement). Use of the Services is at your own risk.

16. Contact & Privacy Requests

If you wish to exercise your rights, ask questions, or submit complaints, contact:

Privacy TeamSync AI Technologies Inc.Email: privacy@talktosync.comAddress: 131 Continental Drive, Suite 305, City of Newark, County of New Castle, Delaware, 19713

If you disagree with our privacy practices or our handling of your data, you may also lodge a complaint with your applicable state attorney general or privacy regulator.

Sync AI Privacy Policy

Effective Date:

2025 10 19

Last Updated:

2025 10 19

Company:

Sync AI Technologies Inc. (“Sync,” “we,” “us,” or “our”)

Contact:

privacy@taktosync.com

1. Scope & Applicability

This Privacy Policy governs how we collect, use, disclose, retain, and protect information in connection with your access to and use of our Application, website, and Services (collectively, the “Services”). It also describes your rights and choices regarding your information. By using our Services, you agree to the terms of this Privacy Policy.

If part of the Service is subject to additional privacy disclosures (e.g., for “consumer health data” in certain states), you will be presented a supplement or addendum at the time of your use.

2. Information We Collect

We collect information in several categories:

2.1 Information You Provide Directly

When you register, interact, or submit content, we may collect:

  •  

Account & Identity Data — e.g. username, full name (if provided), age/birthdate, gender, email, phone number, location

  •  

Profile & Preferences — photos, biography, ethnicity, interests, dating / relationship preferences, political preferences, education, career

  •  

Compatibility / Coaching Inputs — answers, responses, journaling entries, reflections, feedback, traits or scores you submit

  •  

Communications / Chat Data — messages, prompts, transcripts, user-to-user content (your choice of text, voice, video)

  •  

Sensitive Information (Optional / Consent-Based) — e.g. sexual orientation, religion, health-related reflections, financial, voice/face biometric data (if enabled)

  •  

Payment / Transaction Data — purchase history, billing address, transaction metadata (processed through third-party payment processors)

  •  

Survey / Marketing Responses — if you voluntarily participate in surveys, promotions, or feedback requests

2.2 Automatically Collected / Generated Data

As you use our Services, we or our service providers may collect:

  •  

Usage & Interaction Data — features you use, timestamps, click paths, navigation metadata

  •  

Technical / Device Data — device model, OS/version, browser, app version, IP address, advertising identifiers, crash logs, OS-level analytics

  •  

Location Data — coarse location (e.g., city), and precise location only if you enable and consent

  •  

Inferences / Derived Data — compatibility scores, predicted preferences, trait scores, ranking outputs

2.3 Data from Third Parties

We may receive data from:

  •  

Social / Identity Providers you choose to connect (e.g. Apple, Google)

  •  

Publicly Available Sources (e.g., public social media, public records)

  •  

Business Partners / Affiliates / Referral Services

  •  

Service Providers (e.g. analytics, identity verification)

2.4 Data About Others

If you invite others to the app, share contact lists, or submit reports/information about third parties, you confirm you have authority to share that data.

3. Purposes & Legal Bases for Processing

We process personal data for the following purposes. Where applicable under state or federal law, we rely on the legal basis indicated:

Purpose

Legal Basis / Justification

Notes

Providing & maintaining Services (matchmaking, coaching, messaging)

Contract, legitimate interest

Necessary to deliver essential features

Personalization / recommendation of matches / coaching prompts

Legitimate interest

We tailor content to your profile and behavior

Analytics, product improvement, research

Legitimate interest

May use aggregated or de-identified data

Safety, fraud prevention, abuse detection

Legitimate interest / vital interests

Includes moderation, blocking, banning, forensic logging

Communication & support

Contract / legitimate interest

Sending service messages, updates, security notices

Marketing / advertising (if opted in)

Consent or legitimate interest (where lawful)

Only for permitted categories; you may opt out

Legal compliance, defense, investigations

Legal obligation, vital interests

Includes responding to court orders, inquiries

Business transactions

Legitimate interest

E.g. sale, merger, due diligence

Profiling / Automated Decisions

We may perform automated or algorithmic matching or coaching suggestions. These processes take into account your inputs, usage data, profile, and prior behavior. You may have limitations or opt-outs under applicable law for profiling with legal or significant effects; see Section 8.

4. Sharing & Disclosure

We may disclose personal data to:

4.1 Service Providers & Vendors

Those who help us run the Services (hosting, AI model providers, analytics, messaging, customer support, verification) under contract with usage restrictions.

4.2 Affiliates / Corporate Group

To sister or parent entities for business, safety, or operational coordination.

4.3 Business Transfers

In connection with a merger, sale, acquisition, or reorganization, we may transfer data to a third party.

4.4 Other Users

Depending on your settings, portions of your profile (photo, first name/initial, match prompts) may be visible to other users you match with. Content you share publicly or in chats is visible to those recipients.

4.5 Legal & Safety Disclosures

We may share with law enforcement, regulators, courts, or third parties when required by law or to protect rights, safety, or property. We may also respond to subpoenas, court orders, or defend claims.

4.6 Aggregate / De-identified Data

We may share anonymized or aggregated data which cannot reasonably identify you individually.

5. Sensitive, Biometric & Coaching-Risk Disclosures

Because Sync provides coaching and analysis:

  •  

Sensitive / biometric data is collected only with explicit consent and used solely for disclosed purposes (e.g. face/voice identity verification).

  •  

We will store biometric data in encrypted form and delete after termination or within a defined retention period, unless law requires otherwise.

  •  

Coaching outputs, compatibility scores, or trait inferences are not guarantees of outcome, safety, or mental/relationship health.

  •  

Users must not rely solely on such outputs for critical decisions (e.g. quitting professional therapy, entering into dangerous situations).

  •  

We disclaim liability for user choices made based on coaching content, as explained in our Terms of Use / End User License Agreement.

6. Data Retention

We retain data only as long as needed to fulfill the purposes in this Policy, or as required by law.

Typical retention practices may include:

  •  

Active accounts: profile and usage data

  •  

Deleted / closed accounts: we may retain data for a “safety window” (e.g. 3–12 months) to investigate misconduct

  •  

Transaction records / logs: per applicable law (e.g. 7–10 years for tax / audit)

  •  

Biometric / sensitive data: deleted or de-identified within a specified timeframe after account closure

After the retention period, data is securely deleted, anonymized, or aggregated.

7. Your Rights and Choices

Depending on your state or where you reside, you may have:

  •  

Access / Portability — receive a copy of your data

  •  

Correction — ask us to amend inaccuracies

  •  

Deletion / Erasure / Right to be forgotten

  •  

Opt-out of profiling or targeted advertising

  •  

Withdraw consent (for processing based on consent)

  •  

Object to certain processing or request restriction

To exercise your rights, contact us at privacy@talktosync.com (or via in-app settings). We may require identity verification.

We honor recognized universal opt-out signals (e.g. Global Privacy Control) where legally required.

We will respond to such requests within the timelines mandated by applicable law.

8. Additional Disclosures & State-Specific Notices

California (CPRA / California Privacy Act)

  • We do not “sell” personal information in the traditional sense; but if we “share” data for cross-context targeted ads, you may opt out.
  • You may designate an agent to submit requests.
  • Non-discrimination for exercising rights (subject to permitted differences).

Colorado, Virginia, Utah, Connecticut, Texas

  • You have rights to access, correct, delete, and opt out of profiling.
  • We may provide a data protection assessment to relevant regulators on request (Texas).

Washington / Nevada – Consumer Health Data (CHD) Laws

  • If you record well-being or “health reflections,” that may constitute CHD, subject to heightened restrictions.
  • We will provide separate notice and consent before collecting CHD.
  • We will not use geofencing around health-care facilities or sell CHD.

Illinois – Biometrics / BIPA

  • For biometric data, we will obtain written or electronic consent, provide a retention policy, and ensure deletion timelines.

This Privacy Policy is supplemented as needed by state-specific addenda; if conflict arises, the stricter provision prevails for your jurisdiction.

9. Security

We employ administrative, physical, and technical safeguards such as encryption in transit and at rest, access controls, audits, and security assessments. Certifications or audits may be maintained. However, no system is perfectly secure; we cannot guarantee absolute security.

10. International Data Transfers

Because we are U.S.-based and use global vendors, your information may be transferred to servers or processors in locations with different privacy laws. Where required, we use safeguards such as standard contractual clauses (SCCs), binding agreements, or other lawful transfer mechanisms.

11. Changes to This Policy

We may update this Privacy Policy as our Services evolve, new features are added, or legal requirements change. When changes are material, we will notify you (e.g. via in-app banner, email). Continuing to use the Services after the effective date means you accept the revised policy.

12. Children & Minors

Our core matchmaking Services are intended for users 18 or older. Minors under 18 may not use dating features. If we offer coaching or reflective features for teens, we will do so only with parental consent and compliance with applicable law. We do not knowingly collect personal data from children under 13; if discovered, we will delete it.

13. Third-Party Links & Integrations

Our Services may include links to third-party websites, platforms, or tools. We are not responsible for their privacy practices or content. Always review the privacy policies of such third parties before sharing data.

14. Cookies, Tracking & Analytics Technologies

We and our service providers may use cookies, SDKs, pixel tags, web beacons, local storage, fingerprinting, or similar tools to collect data about your use of the Services and other websites/applications. These tracking technologies support analytics, fraud prevention, ad targeting (where permitted), and feature optimization. You may manage or disable cookies or limit tracking via device or browser settings, but that may degrade functionality.

15. Liability Limitations & Disclaimers

To the extent permitted by law, Sync is not liable for damages arising from your reliance on coaching content, compatibility scores, or interactions with other users. We disclaim warranties (express or implied) about fitness, accuracy, or non-infringement. Our liability to you is capped (as set in the Terms of Use / End User License Agreement). Use of the Services is at your own risk.

16. Contact & Privacy Requests

If you wish to exercise your rights, ask questions, or submit complaints, contact:

Privacy TeamSync AI Technologies Inc.Email: privacy@talktosync.comAddress: 131 Continental Drive, Suite 305, City of Newark, County of New Castle, Delaware, 19713

If you disagree with our privacy practices or our handling of your data, you may also lodge a complaint with your applicable state attorney general or privacy regulator.

Sync AI Privacy Policy

Effective Date:

2025 10 19

Last Updated:

2025 10 19

Company:

Sync AI Technologies Inc. (“Sync,” “we,” “us,” or “our”)

Contact:

privacy@taktosync.com

1. Scope & Applicability

This Privacy Policy governs how we collect, use, disclose, retain, and protect information in connection with your access to and use of our Application, website, and Services (collectively, the “Services”). It also describes your rights and choices regarding your information. By using our Services, you agree to the terms of this Privacy Policy.

If part of the Service is subject to additional privacy disclosures (e.g., for “consumer health data” in certain states), you will be presented a supplement or addendum at the time of your use.

2. Information We Collect

We collect information in several categories:

2.1 Information You Provide Directly

When you register, interact, or submit content, we may collect:

  •  

Account & Identity Data — e.g. username, full name (if provided), age/birthdate, gender, email, phone number, location

  •  

Profile & Preferences — photos, biography, ethnicity, interests, dating / relationship preferences, political preferences, education, career

  •  

Compatibility / Coaching Inputs — answers, responses, journaling entries, reflections, feedback, traits or scores you submit

  •  

Communications / Chat Data — messages, prompts, transcripts, user-to-user content (your choice of text, voice, video)

  •  

Sensitive Information (Optional / Consent-Based) — e.g. sexual orientation, religion, health-related reflections, financial, voice/face biometric data (if enabled)

  •  

Payment / Transaction Data — purchase history, billing address, transaction metadata (processed through third-party payment processors)

  •  

Survey / Marketing Responses — if you voluntarily participate in surveys, promotions, or feedback requests

2.2 Automatically Collected / Generated Data

As you use our Services, we or our service providers may collect:

  •  

Usage & Interaction Data — features you use, timestamps, click paths, navigation metadata

  •  

Technical / Device Data — device model, OS/version, browser, app version, IP address, advertising identifiers, crash logs, OS-level analytics

  •  

Location Data — coarse location (e.g., city), and precise location only if you enable and consent

  •  

Inferences / Derived Data — compatibility scores, predicted preferences, trait scores, ranking outputs

2.3 Data from Third Parties

We may receive data from:

  •  

Social / Identity Providers you choose to connect (e.g. Apple, Google)

  •  

Publicly Available Sources (e.g., public social media, public records)

  •  

Business Partners / Affiliates / Referral Services

  •  

Service Providers (e.g. analytics, identity verification)

2.4 Data About Others

If you invite others to the app, share contact lists, or submit reports/information about third parties, you confirm you have authority to share that data.

3. Purposes & Legal Bases for Processing

We process personal data for the following purposes. Where applicable under state or federal law, we rely on the legal basis indicated:

Purpose

Legal Basis / Justification

Notes

Providing & maintaining Services (matchmaking, coaching, messaging)

Contract, legitimate interest

Necessary to deliver essential features

Personalization / recommendation of matches / coaching prompts

Legitimate interest

We tailor content to your profile and behavior

Analytics, product improvement, research

Legitimate interest

May use aggregated or de-identified data

Safety, fraud prevention, abuse detection

Legitimate interest / vital interests

Includes moderation, blocking, banning, forensic logging

Communication & support

Contract / legitimate interest

Sending service messages, updates, security notices

Marketing / advertising (if opted in)

Consent or legitimate interest (where lawful)

Only for permitted categories; you may opt out

Legal compliance, defense, investigations

Legal obligation, vital interests

Includes responding to court orders, inquiries

Business transactions

Legitimate interest

E.g. sale, merger, due diligence

Profiling / Automated Decisions

We may perform automated or algorithmic matching or coaching suggestions. These processes take into account your inputs, usage data, profile, and prior behavior. You may have limitations or opt-outs under applicable law for profiling with legal or significant effects; see Section 8.

4. Sharing & Disclosure

We may disclose personal data to:

4.1 Service Providers & Vendors

Those who help us run the Services (hosting, AI model providers, analytics, messaging, customer support, verification) under contract with usage restrictions.

4.2 Affiliates / Corporate Group

To sister or parent entities for business, safety, or operational coordination.

4.3 Business Transfers

In connection with a merger, sale, acquisition, or reorganization, we may transfer data to a third party.

4.4 Other Users

Depending on your settings, portions of your profile (photo, first name/initial, match prompts) may be visible to other users you match with. Content you share publicly or in chats is visible to those recipients.

4.5 Legal & Safety Disclosures

We may share with law enforcement, regulators, courts, or third parties when required by law or to protect rights, safety, or property. We may also respond to subpoenas, court orders, or defend claims.

4.6 Aggregate / De-identified Data

We may share anonymized or aggregated data which cannot reasonably identify you individually.

5. Sensitive, Biometric & Coaching-Risk Disclosures

Because Sync provides coaching and analysis:

  •  

Sensitive / biometric data is collected only with explicit consent and used solely for disclosed purposes (e.g. face/voice identity verification).

  •  

We will store biometric data in encrypted form and delete after termination or within a defined retention period, unless law requires otherwise.

  •  

Coaching outputs, compatibility scores, or trait inferences are not guarantees of outcome, safety, or mental/relationship health.

  •  

Users must not rely solely on such outputs for critical decisions (e.g. quitting professional therapy, entering into dangerous situations).

  •  

We disclaim liability for user choices made based on coaching content, as explained in our Terms of Use / End User License Agreement.

6. Data Retention

We retain data only as long as needed to fulfill the purposes in this Policy, or as required by law.

Typical retention practices may include:

  •  

Active accounts: profile and usage data

  •  

Deleted / closed accounts: we may retain data for a “safety window” (e.g. 3–12 months) to investigate misconduct

  •  

Transaction records / logs: per applicable law (e.g. 7–10 years for tax / audit)

  •  

Biometric / sensitive data: deleted or de-identified within a specified timeframe after account closure

After the retention period, data is securely deleted, anonymized, or aggregated.

7. Your Rights and Choices

Depending on your state or where you reside, you may have:

  •  

Access / Portability — receive a copy of your data

  •  

Correction — ask us to amend inaccuracies

  •  

Deletion / Erasure / Right to be forgotten

  •  

Opt-out of profiling or targeted advertising

  •  

Withdraw consent (for processing based on consent)

  •  

Object to certain processing or request restriction

To exercise your rights, contact us at privacy@talktosync.com (or via in-app settings). We may require identity verification.

We honor recognized universal opt-out signals (e.g. Global Privacy Control) where legally required.

We will respond to such requests within the timelines mandated by applicable law.

8. Additional Disclosures & State-Specific Notices

California (CPRA / California Privacy Act)

  • We do not “sell” personal information in the traditional sense; but if we “share” data for cross-context targeted ads, you may opt out.
  • You may designate an agent to submit requests.
  • Non-discrimination for exercising rights (subject to permitted differences).

Colorado, Virginia, Utah, Connecticut, Texas

  • You have rights to access, correct, delete, and opt out of profiling.
  • We may provide a data protection assessment to relevant regulators on request (Texas).

Washington / Nevada – Consumer Health Data (CHD) Laws

  • If you record well-being or “health reflections,” that may constitute CHD, subject to heightened restrictions.
  • We will provide separate notice and consent before collecting CHD.
  • We will not use geofencing around health-care facilities or sell CHD.

Illinois – Biometrics / BIPA

  • For biometric data, we will obtain written or electronic consent, provide a retention policy, and ensure deletion timelines.

This Privacy Policy is supplemented as needed by state-specific addenda; if conflict arises, the stricter provision prevails for your jurisdiction.

9. Security

We employ administrative, physical, and technical safeguards such as encryption in transit and at rest, access controls, audits, and security assessments. Certifications or audits may be maintained. However, no system is perfectly secure; we cannot guarantee absolute security.

10. International Data Transfers

Because we are U.S.-based and use global vendors, your information may be transferred to servers or processors in locations with different privacy laws. Where required, we use safeguards such as standard contractual clauses (SCCs), binding agreements, or other lawful transfer mechanisms.

11. Changes to This Policy

We may update this Privacy Policy as our Services evolve, new features are added, or legal requirements change. When changes are material, we will notify you (e.g. via in-app banner, email). Continuing to use the Services after the effective date means you accept the revised policy.

12. Children & Minors

Our core matchmaking Services are intended for users 18 or older. Minors under 18 may not use dating features. If we offer coaching or reflective features for teens, we will do so only with parental consent and compliance with applicable law. We do not knowingly collect personal data from children under 13; if discovered, we will delete it.

13. Third-Party Links & Integrations

Our Services may include links to third-party websites, platforms, or tools. We are not responsible for their privacy practices or content. Always review the privacy policies of such third parties before sharing data.

14. Cookies, Tracking & Analytics Technologies

We and our service providers may use cookies, SDKs, pixel tags, web beacons, local storage, fingerprinting, or similar tools to collect data about your use of the Services and other websites/applications. These tracking technologies support analytics, fraud prevention, ad targeting (where permitted), and feature optimization. You may manage or disable cookies or limit tracking via device or browser settings, but that may degrade functionality.

15. Liability Limitations & Disclaimers

To the extent permitted by law, Sync is not liable for damages arising from your reliance on coaching content, compatibility scores, or interactions with other users. We disclaim warranties (express or implied) about fitness, accuracy, or non-infringement. Our liability to you is capped (as set in the Terms of Use / End User License Agreement). Use of the Services is at your own risk.

16. Contact & Privacy Requests

If you wish to exercise your rights, ask questions, or submit complaints, contact:

Privacy TeamSync AI Technologies Inc.Email: privacy@talktosync.comAddress: 131 Continental Drive, Suite 305, City of Newark, County of New Castle, Delaware, 19713

If you disagree with our privacy practices or our handling of your data, you may also lodge a complaint with your applicable state attorney general or privacy regulator.